Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and nustarcasino ("nustarcasino," "we," "us," or "our") governing your access to and use of the nustarcasino website, mobile platform, games, and all related services (collectively, the "Platform"). By creating an account, accessing the Platform, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using the nustarcasino Platform. nustarcasino reserves the right to update or modify these Terms at any time. Continued use of the Platform following any such modification constitutes your acceptance of the revised Terms.

01 Acceptance of Terms

By registering an account on nustarcasino, accessing any part of the Platform, or placing a wager, you unconditionally accept these Terms and Conditions, the nustarcasino Privacy Policy, the Responsible Gaming Policy, and any game-specific rules published on the Platform. These documents collectively form the entire agreement between you and nustarcasino.

Your acceptance is effective from the moment you click "Register," "Sign Up," or any equivalent confirmation button during the account creation process. If you are accessing the Platform on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms.

nustarcasino may, at its sole discretion, require you to re-confirm your acceptance of these Terms following any material update. Failure to re-confirm acceptance when requested may result in temporary suspension of your account until confirmation is received.

02 Eligibility

To register and maintain an account on nustarcasino, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, as required under Philippine gambling regulations administered by the Philippine Amusement and Gaming Corporation (PAGCOR).
• You must be a natural person – corporate entities, trusts, and other non-individual legal persons may not hold player accounts.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or immediate family member of nustarcasino or any of its affiliated companies, game providers, or payment processors.
• You must not have been previously excluded, suspended, or banned from nustarcasino or any affiliated platform.
• You must have the legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.

nustarcasino reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by nustarcasino may result in account suspension or closure.

03 Account Registration

Each eligible individual may register only one (1) account on nustarcasino. The creation of multiple accounts by a single individual – whether using different names, email addresses, mobile numbers, or payment methods – is strictly prohibited and constitutes a material breach of these Terms.

When registering your nustarcasino account, you agree to:

• Provide accurate, complete, and current information including your full legal name, date of birth, residential address in the Philippines, valid mobile number, and email address.
• Maintain and promptly update your account information to ensure it remains accurate and current at all times.
• Keep your login credentials – username and password – strictly confidential and not share them with any third party.
• Notify nustarcasino immediately if you suspect unauthorized access to your account.
• Accept full responsibility for all activity conducted through your account, whether authorized by you or not, except where such activity results from nustarcasino's own negligence or breach.

nustarcasino implements a Know Your Customer (KYC) verification process. You may be required to submit a valid Philippine government-issued identification document (such as a PhilSys National ID, UMID, driver's license, or passport), proof of address, and proof of payment method before withdrawals are processed or account limits are increased. Accounts that fail KYC verification may be restricted or closed.

04 Deposits & Withdrawals

nustarcasino supports deposits and withdrawals via Philippine-based payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP / ₱). The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are displayed in the cashier section of your account.

All funds deposited into your nustarcasino account must originate from a payment method registered in your own name. Deposits from third-party accounts – including those of family members – are not permitted. nustarcasino reserves the right to return funds to the source payment method and suspend the account if a third-party funding source is detected.

Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to KYC verification. Processing times vary by method:

• GCash / PayMaya: Typically within 15 minutes for verified accounts during business hours.
• BPI / BDO / Metrobank: Typically 1–3 business days depending on the receiving bank's processing schedule.

nustarcasino does not charge fees for standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, for which nustarcasino accepts no responsibility. nustarcasino reserves the right to conduct enhanced due diligence on large withdrawal requests, which may extend processing times.

Funds held in your nustarcasino account do not accrue interest. nustarcasino is not a bank and your account balance does not constitute a deposit in the financial services sense. In the event of platform closure, nustarcasino will make reasonable efforts to return player balances via the registered payment method.

05 Bonuses & Promotions

nustarcasino offers various bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms and conditions published alongside each offer, which form part of these Terms.

General bonus conditions applicable to all nustarcasino promotions include:

• Bonuses are available to players who have completed account registration and, where required, KYC verification.
• Each bonus offer may only be claimed once per player, per household, per IP address, and per device, unless explicitly stated otherwise.
• Bonus funds are subject to wagering requirements that must be fulfilled before any winnings derived from bonus funds can be withdrawn. Wagering requirements are specified in the individual promotion terms.
• nustarcasino reserves the right to determine which games contribute to wagering requirements and at what percentage. Live casino games, table games, and certain slots may contribute at a reduced rate or not at all.
• Bonus funds and any winnings generated from them will be forfeited if the wagering requirements are not met within the specified validity period.
• nustarcasino reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, provided that such modification does not adversely affect bonuses already in active use by a player.

06 Game Rules & Fairness

All games available on the nustarcasino Platform – including slots, live casino tables, bingo, wheel games, and Big Hammer – operate using certified Random Number Generator (RNG) technology or live dealer mechanics that have been independently tested and audited for fairness. The theoretical Return to Player (RTP) percentage for each game is available within the game's information panel.

By participating in any game on nustarcasino, you acknowledge and agree that:

• The outcome of all games is determined by chance and certified RNG systems. nustarcasino does not manipulate game outcomes.
• Game results displayed on your screen are final once confirmed by the server. In the event of a discrepancy between the result displayed on your device and the result recorded on nustarcasino's servers, the server record shall prevail.
• Technical malfunctions void all pays and plays. If a game round is interrupted due to a technical fault, nustarcasino will credit your account with the wager amount for the affected round.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface. nustarcasino reserves the right to adjust these limits at any time.
• nustarcasino reserves the right to void any wager placed in error, including wagers placed at incorrect odds due to a technical error or human error on the part of nustarcasino.

Live dealer games are streamed from certified studios. All live dealer interactions are recorded. In the event of a dispute regarding a live game outcome, nustarcasino will review the relevant recording and its decision following such review shall be final and binding.

07 Prohibited Conduct

The following conduct is strictly prohibited on the nustarcasino Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent ban, forfeiture of balances, and referral to relevant Philippine authorities:

• Registering more than one account or assisting another person in circumventing the one-account policy.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform while under the age of 21 years.
• Using software, bots, scripts, or automated tools to interact with the Platform or gain an unfair advantage in any game.
• Engaging in collusion with other players, including coordinating bets in live games to exploit the house edge.
• Exploiting software bugs, errors, or vulnerabilities in the Platform. Any such vulnerability must be reported to nustarcasino immediately and must not be exploited for personal gain.
• Using the Platform to launder money or conduct any transaction that violates Philippine anti-money laundering laws, including Republic Act No. 9160 (Anti-Money Laundering Act) as amended.
• Engaging in any form of fraud, including unauthorized use of another person's payment method or identity.
• Attempting to reverse, charge back, or dispute legitimate transactions processed by nustarcasino.
• Harassing, threatening, or abusing nustarcasino staff, live dealers, or other players through any communication channel.

08 Responsible Gaming

nustarcasino is committed to promoting responsible gaming among all Filipino players. The Platform provides a suite of tools designed to help players maintain control over their gaming activity. These tools are accessible at any time from your account settings and include deposit limits, session time reminders, reality checks, and self-exclusion options.

Players who wish to take a break from gaming may activate a self-exclusion period ranging from 24 hours to permanent exclusion. During an active self-exclusion period, the account cannot be reopened regardless of any request made by the player. nustarcasino will not send promotional communications to self-excluded players.

If you believe your gambling has become problematic, nustarcasino strongly encourages you to make use of the available responsible gaming tools and to seek support. nustarcasino also encourages players to review the responsible gaming resources available through PAGCOR and other Philippine support organizations.

For more information on the responsible gaming tools available at nustarcasino, please visit our dedicated Responsible Gaming page.

09 Intellectual Property

All content on the nustarcasino Platform – including but not limited to the website design, graphics, logos, game interfaces, software, text, audio, video, and all other materials – is the exclusive property of nustarcasino or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from nustarcasino.
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any software or game code on the Platform.
• Use any nustarcasino trademark, logo, or brand name in any manner that could cause confusion or imply endorsement without express written permission.
• Scrape, crawl, or systematically extract data from the Platform using automated means.

Any unauthorized use of nustarcasino's intellectual property may result in legal action under Philippine law, including claims for damages and injunctive relief.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, nustarcasino, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service.

nustarcasino's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your nustarcasino account in the thirty (30) days immediately preceding the event giving rise to the claim.

nustarcasino does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. nustarcasino makes no representations or warranties of any kind, express or implied, regarding the operation of the Platform or the accuracy of any information contained therein.

Nothing in these Terms shall limit or exclude nustarcasino's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

11 Privacy & Data

nustarcasino collects, processes, and stores personal data in accordance with its Privacy Policy and applicable Philippine data protection laws, including Republic Act No. 10173 (Data Privacy Act of 2012). By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

nustarcasino may share your personal data with third parties where required by law, including disclosures to PAGCOR, the AMLC, and other Philippine regulatory authorities. nustarcasino will not sell your personal data to third parties for marketing purposes without your explicit consent.

For full details on how nustarcasino collects, uses, and protects your personal information, please review our Privacy Policy.

12 Amendments to These Terms

nustarcasino reserves the right to amend, update, or replace these Terms at any time. When material changes are made, nustarcasino will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, except where immediate changes are required by law or regulatory directive.

The most current version of these Terms will always be available on this page, with the "Last Updated" date reflecting the date of the most recent revision. Your continued use of the nustarcasino Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree with any amendment to these Terms, you must stop using the Platform and may request closure of your account. Any funds remaining in your account at the time of closure will be returned to your registered payment method following completion of any applicable withdrawal verification procedures.

13 Termination & Account Closure

nustarcasino reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms or any other policy published on the Platform.
• Failure to complete KYC verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Regulatory direction from PAGCOR or any other competent Philippine authority.
• Inactivity – accounts with no login activity for a period of twelve (12) consecutive months may be classified as dormant and subject to administrative fees as disclosed in the cashier section.

Players may request voluntary account closure at any time by contacting nustarcasino support. Upon closure, any remaining balance will be returned to the registered payment method after deduction of any outstanding obligations, provided KYC verification has been completed. Bonus funds that have not met wagering requirements will be forfeited upon account closure.

14 Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and nustarcasino, you agree to first contact nustarcasino's customer support team to seek an informal resolution. nustarcasino will make reasonable efforts to resolve disputes within fifteen (15) business days of receiving a formal written complaint.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines. Nothing in this clause shall prevent nustarcasino from seeking injunctive or other equitable relief in any court of competent jurisdiction.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the nustarcasino Platform, please contact our support team. Our customer support agents are available 24 hours a day, 7 days a week via live chat on the Platform.

You may also reach us by email. Our support email address is: [email protected]

For account-related queries, please have your registered email address and account username ready when contacting support to help us assist you more efficiently. For formal legal notices, please address correspondence to the nustarcasino legal team at the same email address, clearly marked as a legal notice in the subject line.

These Terms and Conditions were last reviewed and updated on January 1, 2026. All previous versions of these Terms are superseded by this document.